Bilingual Counselling

Staff Contact

Director of Settlement Services

MOSAIC Department

Settlement Services

Funder

ISAP, City, Ministry of Children and Families, BC Settlement Grants, United Way

Service Description

Eleven bilingual counsellors at MOSAIC provide service in over nineteen languages, Somali/African, Persian, Vietnamese, Spanish, Russian, Chinese, etc. They work to bridge language and cultural differences, and help immigrants and refugees cope with the difficulties of creating a home in a new country by providing information, orientation, referrals and short-term counselling.

Target Group

New immigrants, refugees and refugee claimants who lack English or French language skills.

Duration of Services

Ongoing

Number of Clients

12,000 - 16,000/year

Type of Client/Groups

Individual contacts or visits, group information sessions, specialized workshops

Catchment Area

Open

Delivery Location

Lower Mainland

How to Access this Service

Telephone (604) 254-9626 for information, and/or ask for the language specific bilingual counsellor.